Privacy Policy
Effective Date: August 15, 2025
At RedKing Energy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us, including through our website (redkingenergy.com) and when purchasing products directly as a dealer.
Information We Collect
When you visit our site, create an account, or place an order, we may collect the following types of information:
- Personal Information: Name, company name, email address, phone number, billing/shipping addresses.
- Account Information: Dealer account details, usernames, and login credentials.
- Transaction Information: Payment details (processed securely by third-party providers), purchase history, and order details.
- Technical Information: IP address, browser type, device information, and site usage data collected through cookies or similar technologies.
- Communications: Any information you provide when contacting us for support, warranty claims, or inquiries.
How We Use Your Information
We use the information collected to:
- Process and fulfill orders placed through our WooCommerce platform.
- Manage dealer accounts and verify eligibility for dealer pricing or territory assignments.
- Provide customer service, technical support, and warranty claim processing.
- Send important updates, such as order confirmations, shipping notices, or product recalls.
- Share marketing communications, promotions, and product updates (you may opt-out at any time).
- Improve our website performance, product offerings, and user experience.
- Comply with legal and regulatory obligations.
Sharing of Information
RedKing Energy does not sell or rent personal information. We may share limited information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers who help us operate our business.
- Compliance & Legal Requirements: Where required by law, regulation, or legal process.
- Business Operations: In the event of a merger, acquisition, or business transfer, your information may be shared with the new owner.
Data Retention
We retain personal information as long as necessary to:
- Complete transactions,
- Provide warranty support,
- Fulfill contractual and legal obligations.
Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
- Remember dealer login details,
- Track shopping cart and checkout functionality,
- Analyze site performance and improve navigation.
Data Security
We take appropriate measures to protect your information, including:
- Secure Socket Layer (SSL) encryption for online transactions,
- Restricted access to personal data,
- Partnering only with trusted third-party service providers.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information,
- Opt out of marketing emails,
- Request a copy of the information we hold about you,
- Withdraw consent where applicable.
Third-Party Links
Our website may include links to third-party websites. RedKing Energy is not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.
Contact Us
RedKing Energy
Florida, USA
Email: info@redkingenergy.com
Phone: 727-264-5533